Case study / Vocational education

Learning support around the clock.

An AI assistant with source citations on 28 vocational courses, live in 9 weeks. A Hungarian-language AI assistant that answers only from each course’s official material and cites its source. It frees about 3,600 instructor hours a year and keeps the programme fully compliant with its grant requirements.

24/7
Learning support
2,178
Documents, every answer cited
~3,600
Instructor hours freed a year

Measurable results

≈3.6×

Annual return (ROI)

360% return on the licence cost.

9 weeks

Delivery

A working solution, live in nine weeks.

28

Vocational courses

A separate knowledge base for each course.

~78%

AI resolution rate

Without human intervention, with consistent answers.

100%

Curriculum coverage

2,178 documents processed across the 28 courses.

~300

Instructor hours freed a month

About 3,600 hours saved a year.

The figures are based on the live system and calibrated usage projections.

From challenge to competitive edge

01The challenge

Learning support tied to office hours

Business problem: Thousands of people study on the 28 vocational courses every year, and learning support was only available during office hours. Outside class, learners often got stuck in the material, and instructors were constantly loaded with the same questions.

Market pressure (2026): Demand for Hungarian state vocational training has risen steeply with the labour shortage, and grant calls increasingly require digital innovation and measurable learner outcomes.

Goal: A Hungarian-language AI learning assistant covering the full material of all 28 courses, available around the clock, citing official sources, embedded in Moodle and meeting every grant requirement.

02The solution

A course-specific RAG architecture with citations

Tailored: We built 28 separate knowledge bases. The AI answers in Hungarian, in a teaching style, always naming the source and the page. A pre-filter keeps every answer to that course’s own material, so answers stay accurate.

Implementation: A working AI learning assistant in nine weeks, rolled out step by step, so it delivered tangible results while the course material was still being assembled.

In the institution’s hands: A purpose-built admin interface lets staff update the content themselves, keeping long-term professional control with the institution.

03The result

A 78% AI resolution rate and about 3,600 hours freed a year

An assistant available around the clock with full curriculum coverage, consistent answers verified by citations and full grant compliance.

It improves the learner experience, lightens the load on instructors and strengthens the institution’s competitiveness.

Before

Learning support only in office hours, with answers of varying quality to repeated questions. Learners browsed PDFs by hand, nothing was available outside working hours, and the grant’s digital innovation requirement was not met.

After

An AI assistant available around the clock with 100% curriculum coverage (2,178 documents across the 28 courses), a resolution rate of about 78% and about 300 instructor hours saved a month, with consistent, cited answers and full grant compliance.

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