Put specialised agents to work inside clear boundaries.
An agent is valuable when it owns a defined part of a process, can use the right tools and operates inside rules the organisation can inspect. Unlimited autonomy is not the objective. Reliable contribution is.
Specialise the work
Different agents can retrieve approved knowledge, extract documents, compare information, prepare a recommendation or coordinate the next step. Each role receives only the tools, data and authority it needs.
Keep repeatable work deterministic
A model call is not the default. Rules, machine learning and data-processing tools handle repeatable work more reliably and economically. Agents use reasoning where context and judgement are genuinely required.
Orchestrate the team
Complex work can move through several specialised agents, but the workflow remains bounded. Retry limits, evaluation gates, spending controls and approved routes prevent an agent team from becoming an uncontrolled chain of model calls.
Keep people at consequential decisions
Human approval remains attached to actions that change data, release software or affect a customer. The configuration approved by a person is the configuration that runs, and every contribution and override remains in the audit trail.
Equip the people who build and operate agents
Peak AI Harness equips developers, business analysts, solution architects, UI/UX designers and other job personas with governed sets of skills, MCP connectors, agent blueprints and controls. Agent Factory is the separate PeakX solution that turns a use case, agent team and rule set into a repeatable path through specification, build, testing, compliance checks and approval.
Case studies
Agentic AI we have delivered, with the numbers and a demo to try.
Mortgage document checks
From one or two hours of manual checking to 15–20 minutes per mortgage case, with half the correction rounds.
AI learning assistant
A source-citing AI assistant on 28 courses: about 78% of questions answered without an instructor, around the clock.
Auto-parts support agents
Three AI agents that resolve 80% of support cases without a person, at about HUF 2.5 per conversation.